01. Introduction
WebRaut Hosting Solution Private Limited ("WebRaut", "we", "us") provides technology and digital infrastructure services. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit webraut.com, submit an enquiry, or engage with our services.
This policy is intended to describe our website and business enquiries. Specific hosting, software, or managed-service engagements may require additional contractual privacy and data-processing terms.
02. Information we collect
Information you provide may include your name, company name, email address, phone number, service interests, project requirements, and any details you include in an enquiry or correspondence.
Technical information may include IP address, browser type, device information, pages visited, approximate location derived from IP, timestamps, and security logs, where collected by our website, hosting provider, or configured analytics and security services.
For contracted services, we may process account, billing, service configuration, support, and operational information necessary to deliver the agreed service. Payment details may be handled directly by payment providers rather than stored by WebRaut.
03. How we use information
We use relevant information to respond to enquiries, prepare quotations, deliver and support services, manage business relationships, maintain security, prevent misuse, troubleshoot technical issues, and comply with applicable legal obligations.
We may send service-related communications. Promotional messages, where used, are subject to applicable requirements and available opt-out methods.
04. Cookies, analytics and third-party tools
The website may use essential cookies and similar technologies for security, session management, and functionality. Analytics or marketing tools, if enabled, may use additional cookies or identifiers.
The precise tools and cookies in use should be confirmed before publication. You can control many cookies through your browser settings; disabling some may affect website functionality.
05. Sharing and service providers
We may share information with authorized staff, contracted service providers, infrastructure vendors, email and communications providers, payment processors, or professional advisers where necessary for legitimate business operations and subject to appropriate safeguards.
We may also disclose information when required by applicable law or a valid legal process, or to protect the security and rights of WebRaut, our customers, and others. We do not represent that customer information is sold to advertisers.
06. Hosting, international processing and security
Depending on the service and infrastructure selected, data may be hosted or processed in India or other countries. Applicable contractual terms may specify the hosting location and responsibilities.
We use reasonable technical and organizational safeguards appropriate to the services involved. No internet transmission or storage system can be guaranteed completely secure.
07. Retention
We retain information for as long as reasonably needed for the purposes described above, contractual performance, dispute resolution, security, and applicable recordkeeping obligations. Retention periods vary by data type and service; specific schedules should be documented internally.
08. Your choices and requests
You may contact us to request access, correction, updating, or deletion of personal information, subject to applicable law, verification, and legitimate retention requirements. You may also withdraw consent where consent is the applicable basis for processing.
For privacy enquiries, email contact@webraut.com. We may request information to verify that a request relates to you.
09. External links and children
Our website may link to third-party websites or services that have their own privacy practices. We are not responsible for those independent practices.
Our business services are not specifically directed to children. If you believe a child has provided personal information inappropriately, contact us.
10. Updates to this policy
We may update this Privacy Policy to reflect changes in our practices, services, or applicable requirements. The date displayed on this page indicates its latest published revision.
Contact WebRaut
WebRaut Hosting Solution Private Limited
Patel Colony, Beur, Patna – 800001, Bihar, India
CIN: U72900BR2017PTC034909
Email: contact@webraut.com
Phone: +91 943-1217595